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An In-Depth and Honest BGO Casino Review

Scott Lawson Written By Scott Lawson Published on 16.12.2020 Last Updated on 19.07.2024

Starting off as a bingo provider, BGO became a full-blown casino in 2012. It’s gone from strength to strength since then and is now a favourite among Kenyan punters. Though there’s no doubt that it is a popular online destination, in my BGO casino review, I’ll take you through all the important aspects you need to think about when it comes to choosing between the ever-larger list of options that are just a click away. I shall provide a comparison to other operators, marking it according to strict criteria and staying impartial throughout.

Our Rating of BGO - Kenya Kenya Flag

Overview – One Click to Your Topic
Games 800+
Jackpots 86
RTP 95.30%
Customer Support Live chat 8.30am-12am, Email English
Most Popular Game Da Vinci Diamonds
Fairness Ensured By eCOGRA
Player Protection GambleAware, GamCare
Gambling Licence UKGC Licence 39533
Welcome Bonus Win up to 500 Spins
Visit BGO Play Here!
Website www.bgo.com
Overall Rating 4 / 5
Full T&Cs Apply. UK only. Min £10 deposit. Win up to 500 Free Spins from Mega Wheel on 1st deposit. 24-hour expiry. Max bet £2.50, max spins win £8 per 10 spins, max Bonus win £150, selected games & 65x wagering on winnings. No Neteller/Skrill.?

In this review, I will survey the range of games offered by the site, looking in detail at the payout rates for each. Though my main focus will be on the slots, table games, and roulette, I will give an overview of the live gaming options as well. I will also analyse the software behind the website and games, giving ratings for each and an overall mark for usability. By the end of this review, you will know all there is to know about BGO… well, the most important things anyway.

Breakdown of the BGO Games Selection

For an online casino, the range of games offered is key. But I am not just talking about pure numbers here. While it is of course important that there is a decent selection of different games, the quality of each game offered is equally a factor. Nowadays, it’s also almost standard for a provider to have quality live casino options and mobile games.

Games for Every Kind of Player

The site has almost 600 games, featuring titles from some of the biggest game developers around. The majority of games come from Playtech, but there are a whole host of games from NetEnt and other developers as well, with some of the most popular casino games to be found on the site. Modern video slot games make up the bulk of the gaming options and provide entertaining (if sometimes a little cheesy) gameplay. In Gonzo’s Quest, you can delve into the jungle in your search for golden treasure, a hapless Conquistador at your side. Or you can immerse yourself in the drama that is Bollywood story, spinning your way through colourful reels and teenage love. The choice is yours. While most video slot games feature five reels, some classic styles have three, and you will find games with one payline, and others with over 20. With over 500 different slot games in total, coming from a wide range of developers, there is bound to be a game to suit everyone’s tastes.

The Most Popular Games at BGO
Slots (805) Roulette (21) Blackjack (15) Table Games (14) Video Poker(16)
Ted 1000 Diamond Bet Roulette Blackjack Surrender Craps Odysseus Casino Hold’em
Da Vinci Diamonds Age of the Gods Roulette Blackjack Switch Sic Bo Caribbean Stud Poker
Jimi Hendrix Premium Roulette Pro Buster Blackjack Baccarat Casino Hold’em
White King Premium French Roulette Cashback Blackjack Cupid Baccarat Aces & Faces
Big Bad Wolf Premium European Roulette Perfect Blackjack Wild Viking Deuces Wild
Mega Fortune Prestige Roulette Premium Blackjack Neptune Mini Baccarat 3 Card Brag

If you’re looking for something other than slots, BGO also has a decent selection of casino games, covering roulette and blackjack well in particular. The range caters for most tastes, and gives options for novice gamblers as well as adventurous players looking for more generous betting limits. If you were to be picky, it is true that there is a limited number of blackjack and roulette games when compared to some other casinos. All the major styles are covered, but if you are looking for somewhere with a really massive selection of these games, then check out my 888casino review. Of course, quantity isn’t everything. All of the games offered are of the highest quality, backed by excellent software.

Prefer the Live Casino Experience?

If you are looking for a real casino experience but want to be able to wear slippers and sit comfortably on your own couch, then you are in luck here. As with most top online casinos, the site features live casino versions of roulette, blackjack, baccarat, and hold’em. The BGO online casino also offers something a little different with Spin A Win Live. The live games provided by Playtech are hosted by professional croupiers, so you know you’ll be in good hands.

Play Anytime and Anywhere

While you can use the site on your PC, tablet, or mobile, the BGO mobile app is the best destination for playing the games on the go. It’s easy to use and has a decent selection of games from the whole collection. Watch this space for my upcoming dedicated mobile app review.

Minimum and Maximum Bets

Table limits are a key element of online casinos. The strict minimum and maximum bets set by each game allow online games to cater to different players, providing the best gameplay for all. For slot games, most allow bets as low as KES20, while some do require bets of up to KES50. In terms of maximum bets on slot games, they range from KES100 to KES15,000. Blackjack minimum bets are between KES20 and KES50, with maximums between KES250 and KES25,000. Roulette games range from KES20 to KES50 for minimum bets. As would be expected, roulette games offer the most generous table limits. Maximum bets of between KES250 and an eye-watering KES25,000 can be found on the different versions.

The Best BGO Payout Rates

The return to player (RTP) or payout rates across the range of games offered by a provider is a major factor when assessing a casino. It gives players an idea of the proportion of total money bet over an extended playtime they are likely to receive back. It is also a great tool for getting an impression of how fairly the casino is run. The BGO payout rates are generally given in the description for each game and are carried out by eCOGRA on behalf of the game producers.

Payout Rates of the Different Casino Games
  • .

  • Classic Slots 94.84 - 96.70%

  • Video Slots 90.00 - 99.07%

  • Roulette 92.11 - 98.65%

  • Blackjack 94.38 - 99.92%

  • Table Games 81.02 - 99.53%

  • Video Poker 96.06 - 99.54%

  • Scratch Cards 90.00 - 93.50%

  • Arcade Games 95.73 - 97.50%

  • . .

  • . . . . .

  • Return to Player(%)

Across the complete range of BGO games, the average RTP is 95.30%. This is a little lower than for some other operators. It is, however, worth bearing in mind that the casino has more slot games than most competitors, and that slots almost always have somewhat lower RTPs than table games. As you can see from the chart, slot games range from 90% to 99.07%. As is usually the case, blackjack offers the best RTPs, with the most generous game—Blackjack Switch—on the site coming in at 99.92%. With the table games, you should be careful to note that Sic Bo’s RTP can be as low as 81.02%, depending on how you play the game. This does not mean that the game is rigged or unfair. But it is always worth looking at the payout rates, because the likely return on certain game types can be significantly lower than on others.

Evaluation of Software and Usability

The website is attractive and has an easy scroll-through layout of the major games options. On the main page, new offers and promotions are advertised at the top, with the top games, live casino, new, casino, slot, and jackpot games laid out below. There is a major problem that needs to be addressed though. Some of the games are categorised incorrectly, with traditional casino games appearing in the slots section, and vice versa. Though you can search by title for individual games, this can cause problems if you know that you are looking for a certain type of game but do not have a specific title in mind. It’s also not possible to search by type of game, only by name. So, you can search for Premium Blackjack, but not for all blackjack games.

Software Provider Playtech
Website www.playtech.com
Game Developer(s) NextGen, iSoftBet, IGT, Williams Interactive WMS
Languages English
Download Size No Download
Hardware Requirements No Download
Software Requirements No Download
Instant Play Requirements Flash Player 11.3

Since 2014, the site has been powered by Playtech software, who also provides most of the games on the site. Playtech is a giant in the iGaming industry, and many top casinos use its software and games. For more information about their products and services, head over to their website. Aside from Playtech, there are games from NetEnt, IGT, NextGen Gaming, iSoftBet, Williams Interactive WMS, as well as some games developed in-house.

Unlike with some of its competitors, there is no option to download the software directly on to your desktop. Instead, all games are available through Flash Player on your browser. The fact that instant play is the only option may sound like a drawback, but everything runs smoothly and so it shouldn’t cause you any issues. It is best to keep your Flash Player up to date as this will ensure no problems arise.

Background to BGO Online Casino

Launched in 2012, the site has grown into one of the major platforms in Kenya. Based in Alderney, the casino is purely online, and operates in Kenya, as well as offering German, Swedish, Norwegian, and Finnish versions of its site.

Interesting Facts About the Casino

Starting off as a bingo provider (the name comes from the word bingo), the site has gone through several re-brandings over the years. And any BGO casino review would be incomplete without mentioning The Boss. In early 2014, Verne Troyer (of Austin Powers fame) became the frustrated and angry boss of the casino, appearing in several high-profile TV ads. Frustrated with people winning big, he challenged players to come and beat him at his own games. He was later joined by Paris Hilton, who added some glamour and sparkle to the site. Unfortunately, Troyer passed away in April 2018, and so it was announced in early June that Paris would return as the face of BGO, appearing on TV ads, as well as on-site promotions. The site has since become a household name, with more and more casino affiliate partners joining up to recommend the casino to new players.

More Information about BGO
Company Security Player Protection Support
Name:BGO Entertainment Ltd. Encryption:128-bit SSL Deposit Limits:Adjustable Live Chat:8.30am – midnight daily
Head Office: Inchalla, Le Val, Alderney Licence:39533 Activity Limitations:Cool off: 1 day – 1 month Phone:0330 094 8055
Parent Company:BGO Entertainment Ltd. IT-Security:COMODO Self Exclusion:Available Email: [email protected]
CEO:Andrew Bentley RTP Analysis:eCOGRA Protection of Minors:Guaranteed Contact Form:Available
Employees:51-200 Anti Money Laundering:ID-Check Required Problem Gambling Organisations:GamCare, BeGambleAware, Adictel, Gambling Therapy

Customer Support

Players can get in touch with customer support via email, phone, or live chat. Most new email enquiries are responded to within two hours, and I found this service to be pretty good for enquiries about accounts. The phone lines and live chat are available between 8.30am and midnight every day. The live chat is maybe the easiest way to get in touch, and you will get a quick reply from one of the staff members, rather than from a chatbot (or if it is a robot, then it’s a scarily sophisticated one, and the human race should be worried).

Security and Responsible Gambling

The casino holds a licence from the UK Gambling Commission, as is required by any site operating for Kenyan customers. The regulations and requirements for providers are strict and put in place in order to protect players from fraudulent, malicious, or unfair practices. The commission also closely monitors all casinos, ensuring that standards are maintained. The website features 128-bit SSL, the latest encryption technology, ensuring that your money is kept safe on the site. For deposits and withdrawals, the website uses various safe banking methods. You can choose between secured card payments, PayPal, Skrill, Neteller, paysafecard, and pay.com. Overall, the site maintains usability and choice, while constantly working to keep players as safe as possible.

Bonus Points

I can’t give the casino any bonus points for awards, for the simple reason that it hasn’t won any major awards to date. But it did pick up a couple of points for promotions. The welcome bonus is an interesting and innovative offer, with players given the chance to win up to 500 spins in return for a deposit. It’s nice to see a fresh approach on the market, so it deserves some credit there.

  • Awards . 0/3

  • Promotions . 2/3

  • Special Games . 1/2

  • Loyalty Scheme . 1/1

  • Extras . 1/1

  • Bonus-- Points . 5

There is a whole range of branded games developed by NetEnt and Playtech, giving a great selection of top games. Though you might still find BGO games with titles from DC on the website, these are currently unavailable. Because of this, I can’t currently offer both points in this category. The operator does pick up bonus points for offering seasonal tournaments that are great for players who are always looking for something new, and for their bVIP loyalty scheme.

BGO Casino Review Conclusion

With a great range of slot games, and top-quality gaming across all categories, the BGO online casino is a major player in the Kenyan industry. The website is safe, secure, and smooth, meaning that customers can enjoy a great betting experience without having to worry about any problems with online safety. Featuring a great live casino and excellent mobile app as well, the casino caters to all players, no matter how they wish to play. The site suffers a little from navigation issues, and the overall RTP of the site is a little lower than with other major operators. But as long as you are happy to spend a couple of extra seconds scrolling through game options, and pay attention to the individual payouts of games, then you should have no real problems here.

Strengths and Weaknesses of BGO
Major Strengths
  • Huge slot range
  • Excellent live casino
Minor Strengths
  • Free spin promotions
Major Weaknesses
  • Lower RTP than some other casinos
Minor Weaknesses
  • Some issues with site navigation
  • Large number of restricted countries
Welcome Bonus Win up to 500 Spins
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Overall, I can fully recommend the site, as is indicated by its scores across the different criteria. In particular, it offers excellent options for slots, and several promotions for free spins that fare well against those offered by other sites. If you would like to find out about other Kenyan online casinos, then you can choose from my many casino reviews.

Questions and Answers

If anything in this review wasn’t clear, or if you’d like to get in touch with me about anything, then please send me an email at [email protected].

Can I earn loyalty points at the casino?

With the bVIP loyalty scheme, you can earn diamonds that can be redeemed for various rewards. You earn diamonds by betting in the games, and can then exchange them for free spins, real money, or bonuses in the tournaments. To review the other perks of this operator, take a look at our bonus points section.

What is bgo?

bgo is an online casino which offers a variety of games. To get an overview of what you can expect to find onsite, check out our bgo games section.

How long does bgo take to payout?

Theoretical payout rates differ from game to game. To get the best overview of payouts, jump back up to our section on bgo's games and payouts.

How long does it take to withdraw money from bgo?

This depends on your chosen payment method. We've consider bgo to be one of the best debit card casinos, and withdrawals using this method will generally take 3-5 working days. This is a reasonable length of time and when you take into consideration the average payout rates, it makes this site worthy of a visit.

Who owns bgo?

bgo is owned and operated by BGO Entertainment Ltd. You can learn more about the casino's background by jumping up to our bgo company information section.

bgo how to get free spins?

Upon registering your account, you have the chance to win free spins as part of the welcome offer. If you're looking for other offers like this, we recommend checking out our site to find other casinos offering this manner of deal.